Tips and Troubleshooting Chart

Problem Recommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen. There are black borders on the top and bottom or on both sides, or the picture looks stretched out. Check the display mode settings in the setup menu by pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote control and the transmitter window.

Check the batteries to make sure they are not dead or installed incorrectly.
After stopping the player, and pushing Play, sometimes the DVD starts where it left off and sometimes at the beginning. If the stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the stop button was pressed two times, the DVD player begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or sound. Check that the RSE video screen is in the auxiliary source mode.

Check the auxiliary input connections at both devices.
Sometimes the wireless headphone audio cuts out or buzzes. Check for obstructions, low batteries, reception range, and interference from cellular telephone towers, or use a cellular telephone in the vehicle.

Check that the headphones are on correctly using the L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
    See also:

    Remote Control Buttons
    (Power): Press this button to turn the video screen on and off. (Illumination): Press this button to turn the remote control backlight on. The backlight automatically times out after 7 to 10 second ...

    USB Supported File and Folder Structure
    The radio supports: • Up to 700 folders. • Up to eight folders in depth. • Up to 65,535 files. • Folder and file names up to 64 bytes. • Files with an .mp3 or .wma file extension. • ...

    Compass Variance (Zone) Procedure
    1. Do not set the compass zone when the vehicle is moving. Only set it when the vehicle is in P (Park). Press the vehicle information button until PRESS TO CHANGE COMPASS ZONE displays. 2. Find ...