Tips and Troubleshooting Chart

Problem Recommended Action
There is no power. The ignition might not be turned to ON/RUN or ACC/ ACCESSORY.
The picture does not fill the screen. There are black borders on the top and bottom or on both sides, or the picture looks stretched out. Check the display mode settings in the setup menu by pressing the display menu button on the remote control.
In auxiliary mode, the picture moves or scrolls. Check the auxiliary input connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote control and the transmitter window.

Check the batteries to make sure they are not dead or installed incorrectly.
After stopping the player, and pushing Play, sometimes the DVD starts where it left off and sometimes at the beginning. If the stop button was pressed one time, the DVD player resumes playing where the DVD was stopped. If the stop button was pressed two times, the DVD player begins to play from the beginning of the DVD.
The auxiliary source is running, but there is no picture or sound. Check that the RSE video screen is in the auxiliary source mode.

Check the auxiliary input connections at both devices.
Sometimes the wireless headphone audio cuts out or buzzes. Check for obstructions, low batteries, reception range, and interference from cellular telephone towers, or use a cellular telephone in the vehicle.

Check that the headphones are on correctly using the L (left) and R (right) on the headphones.
The remote and/or the headphones are lost. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player.
    See also:

    Storing the Tire Sealant and Compressor Kit
    The tire sealant and compressor kit is located in the storage compartment on the driver side, at the rear of the vehicle. 1. Press down on the latch tab and pull the cover off to access the storage ...

    Windshield Replacement
    If the vehicle is equipped with the Head-Up display (HUD) system and the windshield needs to be replaced, get one that is designed for HUD or the HUD image may look out of focus. ...

    Steering Wheel Adjustment
    To adjust the steering wheel: 1. Pull the lever (A) down. 2. Move the steering wheel up or down. 3. Pull or push the steering wheel closer or away from you. 4. Pull the lever (A) up to lock the ...