Transferring Service

Push Reactivation for Subsequent Owners to request account transfer eligibility information. The Advisor can assist in canceling or removing account information. If OnStar receives information that vehicle ownership has changed, OnStar may send a voice message to the vehicle, requesting updated account information.

    See also:

    Tips and Troubleshooting Chart
    Problem Recommended Action There is no power. The ignition might not be turned to ON/RUN or ACC/ ACCESSORY. The picture does not fill the screen. There are black bor ...

    Store a Name Tag for Speed Dialing
    1. Push . System responds: “OnStar ready.” 2. Say “Store.” System responds: “Please say the number you would like to store.” 3. Say the entire number without pausing. System responds: ...

    Navigation
    OnStar navigation requires the Directions and Connections service plan. Push to receive directions or have them sent to the vehicle navigation screen. Destinations can also be forwarded to the vehic ...