Unable to Connect to OnStar Message
If there is limited cellular coverage or the cellular network has reached maximum capacity, this message may come on. Push 
to try the call again or try again after driving a few miles into another cellular area.
See also:
How the System Works
URPA comes on automatically when the shift lever is moved into R (Reverse). A single tone sounds to indicate the system is working.
URPA operates only at speeds less than 8 km/h (5 mph).
An obstacle ...
Roadside Assistance Program (U.S. and Canada)
For U.S.-purchased vehicles, call 1-888-881-3302; (Text Telephone (TTY): 1-888-889-2438).
For Canadian-purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
...
Windshield Replacement
If the vehicle is equipped with the Head-Up display (HUD) system and the windshield needs to be replaced, get one that is designed for HUD or the HUD image may look out of focus. ...